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ComputerWork: Jobs for Technical People


Scarborough ON Permanent Posted: Friday, 11 January 2019
Applicants must be eligible to work in the specified location

Requisition ID: 39791

Join the Global Community of Scotiabankers to help customers become better off.


Reporting to the Senior Manager Business Analysis, the Lead Technical Business Systems Analyst is responsible for the resolution of complex business problems for the assigned Lines of Business. This includes managing the department/unit's systems and systems enhancements for multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide.

The Lead Technical Business Systems Analyst will perform the analysis of business and user needs, documenting requirements and translating them into proper systems requirement specifications. In addition, formulate and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements for the assigned Lines of Business.

The Lead Technical Business Systems Analyst provides technical support leadership for resolving hardware/software problems and enhancing system applications.

The Lead Technical Business Systems Analyst will work under tight deadlines, conflicting priorities and changing project requirements. You will be expected to react quickly to resolve problems and work overtime, on occasion, to meet deadlines and to implement systems with minimal impact to the end users.


1. Independently support the implementation of business applications to resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying their financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users.

2. Manage multiple small projects and/or lead specific sections of large projects to implement technical solutions to business problems. This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management.

3. Leads the Participate in the systems implementation process by defining system enhancements, business requirements and processes, developing test strategies and test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.

4. Provide business support to all units Globally, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. This is made more challenging due to differences in time zones and the variation in the business lines. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.

5. Continually acquire and enhance knowledge of the Division s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.


• You have at least 5 years of working experience with technical business systems analysis of complex systems. Working experience in the banking industry is an asset.

• You're creative, a highly motivated self-starter who's results oriented.

• You possess very good analytical and technical skills in order to apply this knowledge to independently resolve complex business problems.

• You have proven interpersonal, communication (verbal/written/presentation) and negotiation skills in order to build consensus and obtain cooperation from both users and senior management.

• You possess good time management and organizational skills to effectively manage small projects while planning and scheduling resources within those projects to optimize productivity.

• You also possess a very good understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, Real Time analytical and formal modelling tools.

• You have a keen interest & curiousity on keeping current with the rapidly changing technology.

• Strong knowledge of Branch or Non-Branch operations and procedures is an asset.

• Strong knowledge of Retail Lending and Creditor Insurance products, services and systems is an asset.


Undergraduate degree in computer science or a related discipline.

Location(s): Canada : Ontario : Scarborough

As Canada's International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Scarborough ON, Canada
2019-01-11 9:40:43 PM

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