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Senior Desktop/VIP Support onsite 5 days a week We are working with one of our bigest Financial Services clients who are based in the heart of the City. We are looking for an experienced Senior Desktop/VIP Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customer service experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active Directory,... more ->
1st/2nd Line Support Engineer - London - 6-week contract My customer requires an experienced 1st/2nd Line Support Engineer to join an existing team in an exciting industry for an initial 3-month engagement. Please note this 1st/2nd Line Support Engineer role is Inside IR35 and it will require the Engineer to work fully onsite in London. 1st/2nd Line Support Engineer will be joining the current Support Team helping clear a back log of tickets and freeing up time to look at improvements. Tickets will be varied but generally joiners/leavers/movers, user access and general 1stline issues. Primary... more ->
As a Website Support Developer, your role will be focused on building client relationships, resolving their important website issues and implementing fixes to keep busy client sites active and running. As an agency, we primarily focus on custom WordPress builds so, this is an essential CMS to be familiar with for this role. Your role will involve working closely with other members of the web team, such as Designers, Developers, Account Managers, Project Managers and more. You will need to have an excellent understanding of the relevant best practices and techniques, coupled with a love for... more ->
Job Opportunity: Desktop Support Engineer Our client is a reputable organisation within the healthcare sector, committed to providing top-notch medical services. With a focus on innovation and excellence, they strive to deliver outstanding patient care. As a Rollout Engineer, you will play a vital role in ensuring the smooth deployment and decommissioning of devices across various locations, including off-site areas. You'll be responsible for building and configuring PCs and laptops, installing software, and solving any technical problems that arise. Additionally, you'll be a point of contact... more ->
Description: 1st/2nd Line Support Engineer required by my MSP client to work onsite at their end customer. The engineer will be working in a school so will go through Enhanced DBS check and be required to provide 1st/2nd line support for the school. Main technologies are Microsoft Office 365, Active Directory, and Microsoft Servers. Any SIMS or 3CX experience is a nice to have. Skills: Technical support Support Troubleshooting 1st line 2nd line desktop Active Directory Microsoft office 365 Application support Customer service Employee Value Proposition: Working for a MSP - can move onto other... more ->
Senior Support Engineer - Worcestershire - £50,000 - £70,000 This 3rd Line Microsoft position will give you the opportunity to work with a leading MSP with amazing culture, technology and learning opportunities. We have seen people join at this level and become consultants, architects, management etc - the possibilities are endless. Technology involved: Azure (IaaS) VMware Networking Microsoft tech - Windows, DNS, Group Policy, Server, Exchange Responsibilities: High level 3rd line support for multiple projects; troubleshoot and resolve complex technical issues. Last point of escalation for... more ->
Job Title: IT Support Engineer (Active SC clearance required) Contract: 6 months, likely extension Competitive pay Location: Derby Start Time: 09:00, End Time: 17:30 PLEASE ONLY APPLY FOR THIS ROLE IF YOU HOLD ACTIVE SC CLEARANCE We are working with one of the biggest names in delivering complex power systems to find an IT Support Engineer with experience in 1st/2nd/3rd line support to handle the tasks queue and remote software installation for end users. What is the role doing? Tasks such as deployment, configuration, support of Printers and Peripherals. Perform incident investigation and... more ->
We're excited to announce a great opportunity to join our technical team at Wimbledon College of Arts (WCA), University of the Arts London (UAL) and make a valuable contribution to our exceptional teaching and learning facilities. With performance as its primary focus, the school provides a rich, visionary and state-of-the-art environment where performers, designers and creative technologists can collaborate and explore performance in all its guises, whilst bringing to life extraordinary work. We're thrilled to have the opportunity to be growing our team of costume technicians that can bring... more ->
There's a great opportunity to join the support team at an established company working on helping their clients in installing their product software and working through faults, collaborating with the development team. You will be working in a team of 6, gaining knowledge of the software product. Clients are pharmaceutical companies based in the United States and Europe. The role offers flexible working hours with core hours between 9am and 4pm, hybrid arrangement with 2 days in the Bristol office and 3 days working from home, additional on call pay and great opportunity for travel. Essential... more ->
My Client near Preston is looking for a Software Support Engineer to join their team. The Role : The role of the Software Support Engineer exists to work with the Software team to maintain and provide technical support to Customers who are using systems and to develop software tools for use in house. You will develop and document software maintenance and support procedures/tools. Manage support calls. Log and Track support calls in the designated system. Prioritise and escalate jobs as required to ensure customer satisfaction. Provide software solutions to resolve any system faults. Identify... more ->
Senior IT Support Analyst required by my leading company based in Dorking As a key member of our IT support team, you will be responsible for: Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution. Ensuring clear and continuous communication with users throughout the issue resolution process. Managing and supporting all technology, including desktops, software, laptops, printers, and mobile devices. Proactively assessing the IT Services' technology infrastructure and presenting findings to the IT... more ->
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities:... more ->
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers... more ->
We are searching for an Application Support Analyst (SAP)/SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based in Cardiff. Client Details Our client is based in Cardiff and operates in the Manufacturing and Production industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products. Description The Application Support Analyst (SAP): Supporting SAP across... more ->
2nd Line Support Engineer - Azure, O365, VMWare, Citrix - £140-£165 p/day - Inside IR35 - 3 months (rolling) - Hybrid (Newcastle) Working at a Leading IT Solutions & Service Provider Company you will be joining a thriving and busy Service Desk. This role will be to assist with my clients 2nd Line backlog requests and new BAU escalation tickets. As well as being technically skilled you will be need to have a excellent customer service and communication skills. You must be able to demonstrate previous experience of working under pressure and adhering to strict SLA agreements. Key Skills Proven... more ->
Business Applications Support Lead - £35-40k - Hybrid Overview: I'm currently working with a market leading Automotive company, operating on a global scale, who are looking for a Business Applications Support Lead to join the growing team. This newly created role will lead the business applications service desk to ensure all SLA's are met effectively, develop and implement policies and procedures that will increase efficiency and enhance customer service across all aspects of the service desk and also participate in ISO audits and maintain ISO standards when required. The ideal candidate will... more ->
Data Centre Technician - 6 months - Essex My client is a leading provider of data centre solutions with a large presence in the UK. They are currently on the hunt to hire an experienced Data Centre Technician for an initial 6 month contract. Title: Data Centre Technician Duration: 6 months (Scope for extension) Location: Essex (Onsite) Commencement Date - ASAP Daily Rate: £250 - £300 Determination: Outside IR35 Job Overview: The Data Centre Technician will play a critical role in ensuring all activities within the Data Centre and Access Centres adhere to their stringent procedures and... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->