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Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases. This role will be onsite 5 days per week in Southampton Monday-Friday, business hours. The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support... more ->
Our client, a public sector body is looking for an IT Support Analyst to join on an initial 6 month contract bases. The IT Support Analyst works within the IT Service Desk function providing IT Support for all departments within our client, to assist with and resolve IT faults and incidents as quickly as possible. The IT Support Analyst will provision IT requests, guidance and advice to colleagues and customers with regards any questions raised (within expected targets) and partake in technical support across activity across multiple diverse systems, devices and processes in order to retain... more ->
Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for... more ->
Joining the London office of this full service law firm on a 6 month fixed term contract as an IT Support Analyst. This is a fully on-site position, providing resolution of 1st and 2nd line IT support calls and assistance with resolving higher level calls. The successful candidate will have at least one year's experience in a similar role within a professional environment. You will interact with end users over the phone and at the deskside so excellent communication and customer service skills are essential. You will need good experience supporting Microsoft Office 365, Windows 10 and 11,... more ->
Finance Systems Analyst (3E) - £70k - London/Hybrid A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis. Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs and issues Manage user expectations in a professional and customer orientated manner to provide a high quality customer service Continuously strive to improve service,... more ->
A Junior IT Support role is now available for a passionate tech enthusiast looking to kick-start their career in the industrial/manufacturing sector. The candidate will have the opportunity to work in a supportive team providing essential technical support across the company. Client Details Our client is a well-established player in the industrial/manufacturing industry. With a workforce of over 800 employees, they have carved a niche for themselves with their innovation and quality products. They are recognised for their strong commitment to staff development. Description Junior IT Support... more ->
Title of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests,... more ->
We are seeking a dynamic Finance Systems Support Analyst to support our critical finance systems as part of the Commercial Applications group. Based within Digital Innovation and Technology Services, the group supports a number of key systems across the university, working with users to ensure our systems are truly fit for our growing and fast changing business needs click apply for full job details more ->
We have a great opportunity for a 1st Line Support Analyst. You will provide first line technical support to all City & Guilds employees, in terms of their IT equipment and associated software. As part of the team you will be the face of IT so excellent customer service skills are needed. This appointment will be made on merit. We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented, we particularly encourage and welcome... more ->
1st/2nd Line IT Support Analyst. Based in London my client is recruiting for an 1st/2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice). Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will also be the onsite presence for desk side support... more ->
Our client, a leading company in the Submarine Division, is currently seeking a Principal Engineer - (Maint Design - Software Analysis/Systems Support). This is a contract-based position with our client, BAE - Submarine Solutions (SS). Key Responsibilities Using BAES processes, analyse software products (COTS, Bespoke, Modified COTS) and derive software support strategies Review software source docu click apply for full job details more ->
Your new role Handle Incoming Requests: Log, track, and resolve incidents and service requests from end users via telephone, portal, email, and walk-ins. Immediate Action: Identify and take corrective action to resolve or contain issues directly. Use technical and problem-solving skills to address 70-80% of incoming calls. Record Keeping: Accurately record call details in the IT Service Management tool, ensuring customer information is up-to-date. Issue Monitoring: Monitor and escalate issues based on their severity. Troubleshooting: Utilise diagnostic tools, FAQs, and knowledge bases to... more ->
Support Associate - degree, physics, natural sciences, biology, chemistry, analysis, £competitive + benefits, Cambridge or London - hybrid - grads welcome to apply. Founded by world leading experts with unrivalled experience in science, mathematics and engineering this global software house has become the go to people to solve a variety of complex technical problems in the world of artificial intelligence. Now is the time to consider joining them! The type of individuals that we would like to speak with have analytical mindsets and enjoy investigative work looking at issues at a deeper level.... more ->
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be rsponsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment... more ->
Technical Analyst - Citrix - Terraform - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment Ownership... more ->
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the... more ->
Business Analyst - Enterprise Tech & Transformation - Inside IR35 A leading tech company are looking for a proactive and adaptable Business Analyst who can support on different areas of business analysis across enterprise technology, as well as support the Strategy & Transformation Lead with various day-to-day tasks. This role is inside IR35 and can be based out of either the London or Peterborough. It will be a 50/50 working model working 2-3 days from home and 2-3 days at your preferred base (either London or Peterborough office). Responsibilities: Conducting effective analysis to clarify,... more ->
Business Analyst - Data Consent - 6 month contract - £400p.d.Inside IR35 UK leading food distributor within the catering industry are seeking an experienced Business Analyst for an initial 6 month contract. The role will support a large scale Data Privacy and Consent Platform project, working with technical teams and senior stakeholders to support the project implementation throughout the life cycle. The right candidate will have broad business analyst background with experience in IT/CRM implementation projects. Strong communication skills and confidence to working in a fast paced... more ->