Technology Program Manager - Prime Services Technology (Manchester) - AVP

Initially, this role will be remote, but will switch to Hybrid working once the new office is Open (city-centre). Therefore applicants who are not able to commit to a hybrid working model need not apply.

Applicants should also be based within commuting distance (50 miles of Manchester)

O verview:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

What We do/The Team:

Prime Services is an area within Markets Technology, it supports a rapidly growing business that uses technological innovation to maintain competitive advantage in a constantly evolving market. The Core Program Manager role is responsible for managing technology new product rollouts/upgrades/improvements by coordinating with a diverse group of global teams such as business and internal technology/operations teams, to build-out and maintain our next generation Prime Services platforms.

Role Overview/What will you do:

The Program Manager contributes to standards around which others will operate and is accountable for the end-to-end results of an area: Key day-to-day responsibilities include:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
• Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
• Drive multiple projects simultaneously requiring the ability to multi-task
• Understanding Business priorities and working as a liaison between Business and Development teams
• Track/monitor day-day project status changes and prioritization changes
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness
• Manage expectations and apply sound ethical judgment regarding personal behaviour, conduct and business practices while ensuring essential procedures are followed and contributes to de ning standards
• Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects

Key Skills and Experience required:

• Extensive experience with significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
• Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
• Strong listening, presentation, communication, interpersonal and influencing skills to influence a wide range of audiences and gain consensus among staff/colleagues
• Superior planning, organization, project management and analytical skills as well as attention to detail
• Ability to mobilize and motivate delivery in a co-operative and collaborative working environment
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause and cost-benefit analysis
• Excellent time management, follow-through, and project delivery skills
• Exceptional written and verbal communication skills and the ability to multi-task, follow-through and manage multiple concurrent projects
• Ability to build trusted relationships with stakeholders and partner across a complex organization
• Proactive and self-motivated professional who can hit the ground running

Nice to have skills/experience:

• Experience in Futures and OTC Clearing product
• Experience in Prime Finance

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we'll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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