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Atlanta, Georgia Full Time Posted: Wednesday, 20 September 2017

This position is in our Security Operations Center and is responsible for monitoring cyber security activity across our client's telecommunication and data computing infrastructure; detecting, and responding to any activity found. Response could include but is not limited to: troubleshooting, analysis, diagnosis, communicating with stakeholders, and resolution or coordination of resolution via support groups or business units.

This position works with our infrastructure, desktop support, and business unit operational centers to ensure the protection of our client's cyber related assets.


Must be capable of utilizing information security and monitoring tools
Substantial knowledge of IT core infrastructure and cyber security components//devices preferred
Minimum 1 year experience with TCP/IP Networking and knowledge of the OSI model preferred
Minimum 1 year experience with OS management and Network Devices preferred
Minimum 1 year experience with Intrusion Detection/Prevention Systems preferred
Minimum 1 year experience with Antivirus Systems preferred
Minimum 1 year experience monitoring threats via a SIEM console preferred
1+ years performing analysis of log files from a variety of sources, to include individual host logs, network traffic logs, Firewall logs, or intrusion prevention logs
Excellent problem solving, critical thinking, and analytical skills - ability to de-construct problems preferred
Strong customer service skills and decision-making skills
Exhibit initiative, follow-up and follow through with commitments
Ability to support and work in a team environment
Strong documenting and oral communication skills
Ability to manage multiple priorities in a high pressure environment
Understanding of IT Security and the ability to apply risk management principles in all aspects IT Security
Ability to maintain confidentiality of data
Must be able to work shifts including nights or overnight
A formal education in Computer Science or a related field; or equivalent experience in IT Security related roles is required
Formal IT Security/Network Certification such as CompTIA Security +, Cisco CCNA, SANS GIAC Certified Intrusion Analyst (GCIA) preferred
Experience with packet analysis (Wireshark) and Malware analysis a plus
Experience working in a Security Operations Center environment is a plus
Working knowledge of Southern Company infrastructure is a plus
HP ArcSight experience is a plus
Splunk experience is a plus


Monitor incoming event queues for potential security incidents; Identify and act on anomalous network activity
Perform hunting for malicious network activity
Perform initial investigation and triage for potential security incidents
Provide accurate & priority driven analysis on cyber activity/threats
Perform payload analysis of packets
Detonate malware to assist with threat research
Resolve or coordinate the resolution (escalate) of cyber security events
Create, manage, and dispatch incident tickets
Monitor external event sources for security intelligence and actionable incidents
Maintain shift logs with relevant activity
Document investigation results, ensuring relevant details are passed to senior analysts and stakeholders
Participate in root cause analysis or lessons learned sessions
Write technical articles for knowledge sharing
Establish and maintain excellent working relationships/partnerships with the cyber security and infrastructure support teams throughout the Information Technology organization, as well as business unit operation centers.
Must comply with any regulatory requirements.

Atlanta, Georgia, United States of America
Tuan Nguyen 
9/20/2017 9:24:10 AM

About Synergis
ABOUT USSynergis is a woman-owned company that serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in...

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