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ComputerWork: Jobs for Technical People

 

McLean, VA Contract Posted: Friday, 21 April 2017
 
 
Job Description:

Requires 3+ years of PC Support/Desktop Support experience.

MUST HAVE ITEMS

COMPTIA A+ CERTIFICATION

Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.

Installs and optimizes Hardware/Software/Networking product and configurations.

Perform diagnostics and resolves product performance problems.

Ensures customer satisfaction by preventative maintenance and configurations which may impact product performance.

Needs a understanding of Windows 7 and PC hardware.

Responsibilities include imaging and configuring PCs that are required to fulfil incidents, IMAC, and Refresh projects.

Should be well organized and have good communication skills as he/she will be interfacing directly with the customer in certain cases

Installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.

Installs and optimizes Hardware/Software/Networking product and configurations at customer sites.

Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.

Proficient in troubleshooting Windows XP, standard MS Applications, and Client hardware.

Strong hardware and software installation and support experience.

Ability to install, test and troubleshoot computers and peripherals.

Perform configurations and Break/Fix in a PC configuration and setup environment.

Process daily tickets to meet or exceed SLA's.

Work will include troubleshooting, hot swaps and asset tracking tasks.

Perform the necessary tasks needed in shipping devices after they have been processed to tickets and work orders.

Apple Macintosh experience is a plus

PC/laptop Hardware and software, Advanced

Hardware installation, diagnostics and support, Experienced

Windows 7, Advanced

Provide upgrade and support operations for branch and corporate applications.

Anticipates the needs of clients and acts accordingly.

Thanks

Ray Santos I (see below) I Sunrise Systems Inc

McLean, VA, United States of America
IT
Hiring Manager 
NT17-03366
4/21/2017 7:03:31 AM


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