Skip to content

ComputerWork: Jobs for Technical People

 

New York, New York - USD Full Time Posted: Thursday, 7 December 2017
 
 
Responsibilities: What You Will Be Doing:
  • Providing hands-on support in any of the cloud platforms: VMware, Hyper-V, Xen, with most work on VMware vCAC/vRealize Automation.
  • Display your technical prowess and patience to troubleshoot critical issues under pressure.
  • Spot opportunities for automation.
  • Hone your multitasking skills between tickets and client projects.
  • Maintain documentation and SOPs for. your clients.
  • Examine your clients' metrics to improve SLAs, QoS, MTTRs
Qualifications
  • BA/BS in Computer Science or related field, or equivalent experience.
  • Cloud support experience, preferable to vCAC/vRealize Automation.
  • Unix/VMware experience.
  • Must understand vBlock and UCS.
  • Practical knowledge of Cisco network equipment.
  • Excellent verbal and written skills, along with outstanding customer service skills
A look at IPsoft's culture:

New York, New York, United States of America
IT
USD
Ip Soft
Ip Soft
JS2365_4964D54DB8CD565685DD84D4EFA85F7F/313384617
12/7/2017 5:14:08 AM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.