ServiceNow Architect - Paris/Milan - 6 months+

For a large automotive industry we are looking for an experienced ServiceNow Architect for a 6 month extendable contract.

The client is looking for someone based in either Paris, France or Milan, Italy. You must be fluent in either both English and French or English and Italian.

The Role

• Understand the customer environment for business processes
• Work with stakeholders to understand requirements and needs
• Focus on the current needs and roadmap of the customer Business and IT and
• the current capabilities and roadmap (to the published level) of the ServiceNow platform
• Be responsible for the design and architecture for the new implementation and development of ServiceNow applications - as suitable to the business and IT based on the baseline requirements
• Be responsible for the design and architecture for Maintenance and enhancement of existing ServiceNow applications
• Consider the Security and Audit compliance as aligned with the agreed standards/customer policy
• Provide guidance and thought-leadership in ServiceNow platform to customers (Business and IT) and also internal stakeholders for the technical solutions to be aligned with the architecture
• Share Best Practices and guidance to the customers and internal teams as a mentor

Your Experience

• Experience as a Senior Technical Lead/Architect.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation life cycle for ServiceNow
• Experience in ServiceNow custom application design and development
• Expertise ServiceNow deployments, integration with other third party tools, Orchestration, operational activities, Project Management expertise and merging multiple instances.
• Experience on ITSM migration/consolidations
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations
• Mentor and share technical knowledge/guidance to team.
• Design technical solutions based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards
• Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation
• Fluent in English and French or English and Italian

If interested, please apply with your latest CV and best number to reach you on.

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