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Service Desk Analyst Hybrid- North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer... more ->
Service Engineer - 1st Line Support & 2nd Line Support A major central gov ernment organisation require a Service Engineer to join them on a 3 month contract, working out of central London 5 days a week. Key Responsibilities. Provides excellent, professional, frontline customer service through the provision of ICT advice and support: o Via phone, email and tickets through the Parliamentary Digital Support Desk o In person in the Commons and Lords Digital Service drop-in centres o In person at users' places of work. Combines excellent business and technical knowledge to understand customers'... more ->
Job Title: Workday Reporting Specialist Location: London (Hybrid, 3 days a week in office) Salary: Up to £70,000 per annum About the Company: Our client is a prominent organisation based in London, committed to utilising advanced technology to enhance operations and drive business success. They are currently seeking a skilled Workday Reporting Specialist to join their innovative team and contribute to their data-driven decision-making processes. Job Description: As a Workday Reporting Specialist, you will be pivotal in developing, implementing, and maintaining robust reporting solutions... more ->
Experienced Mosaic Developer/Support analyst required for an immediate start! Overview: - 1 -2 days on site per week - 3-6 months initially - Mosaic Development/Sys Admin experience required - £300 per day minimum day rate (Flexible DOE) - Immediate start! As part of our client's drive for improved services you will play a key role in both the support and development of their Mosaic Systems. Working across the full application life cycle you will focus on supporting and developing solutions that will improve functionality and performance of systems Working with key business areas to... more ->
Service Transition/Release Management York - Hybrid Permanent.Establish the governance to support the service transition and release management practice ensuring that defined processes are adhered to when transitioning services from development into the live environment..Continuously review and refine the transition and release practices and related processes to improve efficiency, minimise errors, and enhance the overall quality of service delivery. Service Transition/Release Management day to day activity.Plan and coordinate the transition of new or modified services from development... more ->
Senior IT Network Services Engineer Hybrid (York-2 Days per week) Reporting to the IT Network Services Manager the role is accountable for delivering world class IT network management services across the core network. The role will lead a team to meet our ongoing operational business requirements: Development of network strategy including network design and roadmap. Day to day operational performance of the core network to agreed SLAs and KPIs. Changes to the core network to meet ongoing business demands. Delivering continuous service improvement. Emergency response to critical incidents. more ->
Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged,... more ->
A London based University is seeking to recruit a Student System Lead on a permanent basis to manage and lead a small growing team of SITS Developers. This is an exciting role that offers you the opportunity to play a pivotal role in leading digital innovation at the University. The main priority of your role is to provide support for, construct and incorporate modern technology-based solutions to ensure that the University's standard business operations operate efficiently. Additionally, the university is going through an exciting period of change internally with a new strategy and 2030 plan... more ->
Senior IT Network Services Engineer - Unified Comms Permanent York - Hybrid The role and its direct reports will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing. The role will lead a team to meet our ongoing operational business requirements: Development of the UC network strategy including network design and roadmap. Day to day operational performance of the UC network to agreed SLAs and KPIs. Changes to the UC network to meet ongoing business demands. Delivering continuous service improvement... more ->
End User Compute Engineer York- Hybrid Permanent The role delivers ongoing operational business requirements in the following areas:. Day to day operational performance of the End user estate to agreed SLAs and KPIs.. Changes to the End user estate to meet ongoing business demands.. Delivering continuous service improvement. Emergency response to critical incidents. Operational performance. Ensure effective operation of the End user estate, including but not limited to: o Front End equipment builds and security hardening. o Hardware selection and validation for user personas. o All Desktop... more ->
Infrastructure Analyst York - Hybrid Permanent The role delivers ongoing operational business requirements in the following areas: Primary focus on Azure administration and assisting with delivery, service improvements, and operational support. Day to day operational performance of the server estate to agreed SLA's and KPIs. Changes to the server estate to meet ongoing business demands. Delivering continuous service improvement Emergency response to critical incidents. Specific Operational Focus Microsoft Azure. Operational performance. Ensure effective operation of the server estate,... more ->
IT Project Manager - M365 Co-Pilot - AI - Contract My client, a well know Consultancy, are looking for an experienced IT Project Manager to lead the team delivering M365 Copilot and other AI related projects Skills required are: Project processes governance and delivery of IT Technology projects Working in an evolving and fast paced environment End to end implementation experience Knowledge of delivering projects in multiple countries Excellent verbal and written communication skills Liaison with senior stakeholders Management of project budgets and resource utilisation Creation and... more ->
Calling Senior Engineering Leads : Are you looking for a new challenge to step up and build your own team? This is an exciting chance in a growing business to significantly impact the current environment by leading the shift towards a more product-centric approach , moving away from the current monolithic architecture into microservices , fostering a culture of continuous innovation, and bringing some capabilities in-house. In addition, you'll relish the opportunity to enhance the engineering capabilities, build your own team , and manage the entire software development life cycle. The ideal... more ->
Business Change and Communications Lead - CRM Outside IR35 My FTSE 250 client is looking for a highly experienced Business change and Comms Lead to work on a CRM programme. Keys Skills: Strong Business Change Lead to manage Suppliers to deliver to the workstream plans, develop, manage and deliver to the plan. more ->
DevSecOps Engineer - hybrid with travel to London An exciting DevSecOps Engineer opportunity working for a FTSE 100 business who has begun one of the biggest technology transformation programmes in Europe. Working for this global organisation, you will play a pivotal part in the digital transformation of the technology solutions and technology-led services the business provides to their customers. This is a key hire for the team who are looking for a candidate who can implement and maintain state of the art industry practices for making applications as secure as possible, whilst also... more ->
Contract C++/Python Developer for Equity Derivatives - Inside IR35 - 12 Months One of our global banking client's Equity Derivatives division is looking for a C++/Python developer with experience in Structured Equity Derivatives. The candidate will be expected to: Assist the design and implementation of pricing, risk and P&L infrastructure surrounding the core pricing library Assist the Quantitative Modellers to develop the core pricing library Develop the Quantitative tooling required to support the platform The role will cover the following agendas: Delivery of the calculation... more ->
SRE Contract, 6 months, 3 days per week on site We are seeking a skilled Site Reliability Engineer (SRE) for a six-month contract for one of our consultancy clients. The role involves joining a project centred on developing applications to provide a cloud-based platform for client users. The ideal candidate should have a robust background in Agile, DevOps, and Software practices, with expertise in Application Support, Scripting in Shell languages, and knowledge of application/web Servers. Key skills required: - Scripting in Linux, Bash, PowerShell - Java Application troubleshooting - Cloud... more ->
Contract Duration: 6 months (Likely extension) Rate: Up to £735 per day (Outside IR35) Client: Global Organisation undergoing Workday Finance Implementation Job Description: We are seeking a highly skilled and experienced Workday Finance Data Architect to join our global client's team on a 6-month contract. This role is pivotal in driving the successful implementation of Workday Finance, ensuring seamless data integration, and optimising financial processes. As a Workday Finance Data Architect, you will collaborate closely with cross-functional teams to design, develop, and maintain robust... more ->
Investigo's major client based in Surrey is seeking an experience 1st/2nd line suppoer engineer to join an existing team. This is a hybird working patteren with at least 2 days a week onsite. Responsibilities Provide excellent customer service and be the first point of call for IT support queries from internal staff, this could be via phone, email, Teams, and face-to-face. Take ownership of tracking and remediating security vulnerabilities within a given timeframe. Administer the internal ticketing system and act upon requests for change and system access. Diagnose a wide range of issues,... more ->
Senior Delivery Lead//Insurance//Start - up//Agile Transformation//London//Mostly Remote//Contract Key responsibilities: Overseeing the successful stand up of a new product offering Management and execution of the overall plan Identifying and managing risks to plan Driving an efficient operating rhythm to enable success Stakeholder management and reporting Promoting collaborative ways of working across the team and the wider business more ->
Investigo has been retained to support a brand new Salesforce customer based in East-Midlands, build out an interal Salesforce team. This is a unique opportunity, as they are well established globally with thousands of employees, yet are brand new to Salesforce and are looking to hire someone to lead their internal Technical practice, within the Salesforce Centre of Excellence. After two+ years of planning, designing & implementing, they have finally gone live with Salesforce. They are using the CRM for their Back End, but will be looking to adopt the system in departments that could reap the... more ->
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