Location: Stanford, CA 94305 (Onsite from Day One)

Duration: 12 Months (Extendable)

We are seeking an experienced Senior Digital Product Manager/Product Owner to lead the evolution of a Telecom Customer Solutions Portal (CSP). This role blends Product Management and Product Ownership, driving customer-centric digital experiences through strong backlog ownership, market research, stakeholder collaboration, and agile delivery execution.

The ideal candidate brings deep experience working with Jira, Figma, agile delivery teams, and customer-facing digital platforms, with the ability to translate business strategy into high-impact product features.

• Own and prioritize the product and delivery backlog, ensuring alignment with business objectives
• Define, refine, and manage user stories from intake through acceptance
• Partner with Product Managers, UX, Engineering, and Stakeholders to shape product strategy
• Conduct market research and analyze customer insights to identify trends and opportunities
• Communicate product vision, roadmap, capacity, risks, and dependencies to leadership
• Participate in Agile ceremonies including sprint planning, refinement, stand-ups, and quarterly planning
• Sign off on completed features and communicate trade-offs and release impacts
• Create release communications and lead product demos
• Identify continuous improvement opportunities across product and delivery processes

• 10+ years overall experience in Digital Product Management/Product Ownership
• 4+ years as a Digital Product Manager
• 4+ years hands-on experience using Jira, Figma, and Agile delivery tools
• Strong experience owning customer-facing digital portals or platforms
• Proven ability to translate stakeholder requirements into actionable user stories
• Strong understanding of Agile/Scrum methodologies
• Excellent communication, presentation, and stakeholder management skills
• Experience using data, analytics, and customer feedback to guide decisions

• Product vision and roadmap development
• Backlog management and prioritization
• Market research and trend analysis
• UX and design collaboration
• Risk and dependency management
• Cross-functional leadership and facilitation
• Telecom or large-scale enterprise digital platforms (preferred)