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My client are seeking a talented Technical Support/Application Support Engineer to join their busy team. You will be providing in depth Technical Support for my clients platform, predominantly utilising skills such as Linux & SQL. The role will be onsite for at least the first 6 months, with some flexibility thereafter. Standard 37.5 hour week applies, with flexi time options (can start anywhere between 7am-9am). You will provide everything from triage to route cause analysis for complex, time critical incidents. On call is not mandatory once trained, however is very lucrative should you wish... more ->
We are looking for a Service Support Target Operating Model (TOM) Designer for a 6 months contract based in Gloucester. £480 pd inside IR35 via an umbrella company only Hybrid; Gloucester 6 months This role involves being part of team within the local government and gathering data, developing design principles, and facilitating workshops to align stakeholders on key processes, tools, and frameworks for the new models. This team is also responsible for implementation of these models. The ideal candidate will be comfortable working in a collaborative environment and possess strong analytical... more ->
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but they key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and... more ->
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development... more ->
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact... more ->
IT Product Support - Linux, Windows, SQL, ITIL, ServiceNow/Zendesk -Fully remote position The Company & role: Specialist technology provider, providing Real Time solutions for transport management, utilising leading-edge technology, connecting people while reducing the harm done to the climate, delivering technology into complex operations to improve their performance and fuel efficiency. As the Technical IT Product Support specialist, providing remote support, maintaining &monitoring solutions and supporting Live Applications, escalating/handing over to the internal DevOps and Development... more ->
An exciting new opportunity for an IT Support Analyst to work with a leading financial services solutions provider. Working within a small but talented team, your role will be to support internal business users (approx. 100) with applications, hardware and desktop queries. You will benefit from a supportive and friendly team keen to embrace a new teammate and help them on their journey. You will need to have at least 3 years commercial experience supporting 2nd line technical queries. Day to Day activities include: Perform 1st/2nd line diagnostics Setting up new users, building laptop and PC... more ->
3rd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 - £40,000 3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills:. Strong 3rd Line support... more ->
IM&T Support Engineer - NHS 24/7 support (shift patterns) Location: London - onsite Permanent role Salary: £40,000+ Starting: ASAP My client is an NHS organisation based in London. They are seeking a new individual to join their team on a permanent basis. This role is working on a shift/rota pattern covering 7 days a week 24 hours a day. Summary of role: The Duty Engineering team is primarily responsible for providing 24/7 technical support to the organisation's control rooms to maintain continuous operation of essential systems. To provide initial response, triage and support for the... more ->
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. Job Title: Application Support Analyst Location: Knutsford (Hybrid - 2 days per week) Duration: Until end of year Pay-rate: £356 per day Inside IR35 What will you be doing? The Application Support Analyst will perform a critical role in L3 Application Support and Service Management with responsibility to ensure stability, continuity and availability of the application, in addition to providing rapid response to incidents and escalated users queries. Ownership and prioritisation of individual... more ->
Senior Desktop Support Engineer - 1st/2nd line, O365, AD, Azure Admin Our client, a global Speciality Insurance firm, are looking for a Senior Desktop Support Engineer with strong 1st and 2nd line support skills using the Microsoft Technology stack, to join them on a permanent basis. You'll be great for this role if you have: Strong 1st and 2nd line support experience Worked extensively with the Microsoft Technology stack including Office 365 & Active Directory Experience of creating machine build images Exposure to Azure This opportunity requires 5 days p/w onsite in their Central London... more ->
We are currently recruiting for multiple IT Support Engineers to assist on a temp to permanent basis based in the Northampton area, the contract will initially be for 3 months with the view to go permanent after. The successful candidates will be responsible for being the first port of call for all of our customers looking for problem solving support on all infrastructure and network queries. This will also be working a 4 on 4 off 12 hour shift pattern split between day shifts and night shifts. The day shifts will all be on site whilst the night shifts can be completed remotely. Key... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. IT User Support Specialist/IT Support Analyst Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the... more ->
2nd Line Support Engineer We are working with a brand new customer who are a boutique IT support services company. They have a diverse client base which is ideal for someone who is looking for a little bit of variety in the daily working lives. Job Role This role sits within the IT engineering team and will be hybrid support role comprising a mixture of dedicated onsite support, remote support and installation services for our SME customers. The successful candidate is expected to rotate between the 3 disciplines for new and existing customers. The role will be predominately be based at our... more ->
1st Line Support/Helpdesk Analyst (Network/Server Monitoring) Location: Sheffield 3 days per week (shift work - Nights paid x1.25 for Unsociable Shifts) Rate: £201.81 - £232.56 per day Duration: To 22/03/2025 + possible extension IR35: In scope To provide effective proactive monitoring of customer equipment and provide first line support and diagnostics for customers. What you'll need to succeed Must have experience of Network/Server Monitoring - Essential Must have experience of working in a service desk environment. Experience of triage and fault diagnosis is desired. You must have... more ->
Windows Desktop Support Engineer (SC Cleared) - 6 Month Contract - Inside IR35 - Hybrid (Wokingham) I am currently working with a leading multinational electricity and gas utility company who are on the search for a Security cleared Desktop Support Engineer. Based in Wokingham, this hybrid role involves providing 2nd/3rd line technical support to our desktop and Workstation estate, including Windows 7, 10, and 11. The successful candidate will design, package, and deploy operating systems, as well as manage deployments of new and updated applications and OS. The client is happy to offer an... more ->
3rd Line Support technical support engineers required for excellent roles for City of London based company Hybrid roles These positions will include Diagnose, troubleshoot and ensure high availability of all components of the IT infrastructure which impact the operation of the IT Service Offering Maintain incident records, diagnose, troubleshoot and fix issues arising with service delivery to users including applications and technical assistance Monitor, evaluate, optimise and maintain all IT systems Refine existing systems, tackle problems and work with the business to introduce new... more ->
Senior Technical Support Analyst Our client is looking to onboard a Senior Technical Support Analyst to join them on an initial 3-month contract (rolling extensions). This role is highly customer focused, supporting users across 10+ international sites, as well as the London office and as such will be a hybrid working position (3 days on site in West London, 2 days remote working). Amongst other topics, you will be helping to install, configure and support Desktop and Mobile Device Applications to enhance overall business productivity. You will also help troubleshoot and diagnose... more ->
If you are an experienced IT Support Engineer with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support both IT & AV equipment to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies... more ->